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6 km (one mile) from junction 11a of the M5, The Chase Hotel has undergone a GBP 5 million refurbishment and offers 122 spacious, well appointed, air conditioned rooms and suites. All rooms and other public areas of the hotel are non-smoking.
Hardy's Restaurant offers an excellent choice of succulent meals, along with a choice of fine wines, and is open for breakfast and dinner. Hunter's Bar and Lounge offers a choice of beverages and light meals in a relaxed and warm atmosphere. Special promotion: 2 hours’ complimentary Wi-Fi. Voucher redeemable at reception.
Reflections, the hotel's leisure club and spa offers a choice of massages as well as a 12 metre long indoor swimming pool and fully equipped gym. Beauty treatments are only available Tuesday to Sunday.
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Hotel Services
Concierge Services
24 hour security watch
24-Hour Front Desk
Porter Service (24 hour)
Currency exchange
Express Check out
Safety Deposit Boxes
Post/Parcel Service
Dry Cleaning / Laundry Service
Truck / HGV Parking
Self Parking
Free car park
Travel reservation service
Local Taxi Company - Associated Taxis - 3.11 kms
Tel No. of Taxi Company:01452 523523
Children's Services
High Chairs
Cots / Cribs
Childrens Menus
Baby Changing Facilities
Child friendly focus & attitude
Business Services
Meeting Facilities
Computer Rental
Internet access
Black & White photocopying
Document laminating
Document binding
Fax service
TV & Video hire
Audio equipment
Flip Charts
Blackboard
Secretarial Services
Beauty and Body Care
Sunbed
Dining and Entertainment
Restaurant
Lounge / Bar
Sports and Relaxation
Directions
Motorway or Main Road: M5
Juntion No: 11A
Airport: Birmingham - International is 32.9 miles from the hotel
Airport: Bristol - Lulsgate is situated 32.9 miles from The The Cheltenham Chase Hotel - A QHotel
Airport: Cardiff - is 40.3 miles near the hotel
Major Train Station:Cheltenham Spa
Local Train Station: Gloucester
Leave the m5 at Junction 11a, join the a417 following signs to Cirencester. Keep in the left hand lane as you need to leave at the 1st exit sign-posted a46 Stroud. At the roundabout turn right, signposted a46 Stroud. The hotel is approximately 250 metres on the left-hand side.
Please note that all direction instructions will be included in the reservation confirmation e-mail that you recieve after the booking has been completed
How to Book
Our instant, online booking service is fast, convenient and secure. We keep our availability up-to-the-minute so you can book your hotel online with complete confidence. You may book as many rooms as you like for any dates that you need. Once you have made your reservation, you will receive confirmation by email with our details and directions - all you need to do is turn up!
You will then need to select the dates you wish to stay for, and then go on to choose your rooms. You'll also need to provide us with your contact information and credit card details. Credit card details are required as a guarantee - your card is not charged until you finish your stay at the hotel.
How to cancel
If you need to cancel a booking please go to the cancellation page. After you have made a booking you will recieve a reservation confirmation e-mail with a link to this cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
For further information about the security of your information and our privacy policy, please follow the links below.
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Hotel Policies
Checkin & Checkout
Check in hours are from 14:00 and onwards.
Check out is required before 11:00 hours.
Children
All children are charged at adult rates
Payment
The following credit cards are accepted:
American Express
Diners Card
Master Card
Visa
Maestro (Switch)
Reservations
CANCELLATION POLICY: null
COMMENTS: Full prepayment is required for all Q Saver rates at the time of booking which is non-refundable and non-transferable. For the Exclusive Summer Offer a full prepayment is required at the time of booking. This is rate is non-refundable.
No dogs are allowed (except for guide dogs). All rooms are strictly non-smoking.
Local Attractions
No Local Attractions details have been supplied for The Cheltenham Chase Hotel - A QHotel
Guest ReviewsRoberta from Portstewart United Kingdom;GB gave The Cheltenham Chase Hotel - A QHotel a rating of Fair "The general overall appearance of the hotel is beautiful however on arrival the receptionist wasn't exactly very welcoming. In general I feel that the staff need to be better trainied, the waiting staff were extremely slow, leaving us standing for 5 min before being seated in a restaurant that was practically empty and the cleaning staff started knocking on doors and talking very loudly at 7-8am. Not everyone appreciates being woken at this time during weekend breaks! I was also very disappointed to find that the hotel restaurant was undergoing renovations and had been relocated to the hotel foyer, I personally would have liked to have been told about this in advance. I do however understand that the hotel has only recently been taken over and that improvements are being made every day, hopefully this will include staff training and better customer care." "The food in the restaurant was delightful and access to the leisure facilities was included in room rental."  "The general level of training of the waiting staff was apalling, many of the wines on the wine list were not available and when we ordered a bottle of rosé it arrived warm! On one evening I ordered an Irish coffee and watched while the waiter chatted to his friends whilst making little effort to set up my order. It was also highly annoying to arrive at the hotel to find that the restaurant was undergoing renovations, a little prior notice would have been beneficial. I was also disgusted to see so many dirty marks on the wall of my room, I do NOT expect to see this in a hotel of this 'apparent' class." |