Check in hours are from 14:00 and onwards.
Check out is required before 11:00 hours.
CANCELLATION POLICY: null
COMMENTS: The hotel does have its own small private car park. Reduced rate car parking is also available at the nearby NCP public car park, Laurie House, which is located just 50 metres away on Colyear Street. Parking is available at an additional cost and is also subject to availability. The hotel also reserves the right to amend this service without prior notice.
Guest Reviews
kehinde from Hornchurch United Kingdom;GB gave Heritage Hotel a rating of Fair
"The hotel is located in town centre and one can access lots of things easily but the rooms are small and the windows are old fashioned, staff are nice, bathroom well decourated better then the room iself,no remote control for TV."
"clean toilet and bathroom"
"rooms are small, outside is ugly, dining room is not appealing"
LOUISE from MILTON KEYNES United Kingdom;GB gave Heritage Hotel a rating of Poor
"The bed was comfortable and the shower worked well."
"The general appearance of the hotel was run down dated and depressing. The breakfast was poor and we kept having to ask for the basics."
Ann from derby United Kingdom;GB gave Heritage Hotel a rating of Fair
"The staff were friendly and the breakfast was lovely , the disappointments were there was no ironing press and you only had to move for the bed to make creaking noises."
"Breakfast was very nice and the times it was served to and from were good."
"The bed was far to noisy you only had to move to make it creak."
An Anonymous Guest gave Heritage Hotel a rating of Adequate
"No carpet in the room, filthy floor. Had to wash my feet several times. The windows didn't shut properly so it was draughty and the curtains weren't wide enough for the windows, so there were approx. 6in. gaps either side. Not enough toilet roll - had to use a public toilet on the first floor. Had to ask for extra tea and sugar sachets and extra milk cartons. Still waiting an hour later for them to arrive and had to ring down to reception, only to be asked if we could wait yet another hour until the bar opened! Very poor service. Asked a female member of staff for salt and pepper with the bar meal ... waited. Started meal before it went too cold. Asked a male member for the salt and pepper. Arrived but almost finished meal by the time it arrived. Stayed in the same hotel 3 weeks before for £45. Price had gone up an extra £15 since that stay, totalling £60. Couldn't find any reason to warrant the increase."
"No-one in neighbouring rooms. Bar food excellent tasting, although a little cool."
"Several issues - see below."
anne marie from derby United Kingdom;GB gave Heritage Hotel a rating of Good
"did what it said on the tin !! city centre location and a fair price."
"good, honest value for money- right in city centre so saved on taxi fares"
"the corridors were badly in need of brightenening up and carpet was threadbare in places"